Privacy Policy

At Everglow Creative (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.everglowcreative.co (“Site”) or interact with our services.

1. INFORMATION WE COLLECT

We may collect and process the following types of personal data:

✹ Personal Information: Name, email address, phone number, business name, and other details you provide when filling out a form, booking a call, or signing up for a freebie or service.

✹ Usage Data: Information about how you use our Site (e.g., pages viewed, time spent, clicks) through tools like Google Analytics.

✹ Marketing Data: Your preferences in receiving marketing emails or communications from us.

2. HOW WE USE YOUR INFORMATION

We use your information to:

✹ Respond to enquiries and provide services

✹ Send newsletters, freebies, and relevant updates

✹ Process payments and manage client relationships

✹ Improve user experience and Site performance

✹ Comply with legal obligations

We do not sell, rent or trade your personal information to third parties. If we need to share it (for example, with a payment processor or email provider), it’s solely to provide you with the services you’ve signed up for.

3. EMAIL MARKETING + OPT IN CONSENT

If you opt-in to receive our emails (like The Dreamcatcher Website Checklist or updates), we may send you newsletters, offers, and creative tips. You can unsubscribe at any time by clicking the link at the bottom of our emails.

4. COOKIES + ANALYTICS

We use cookies and similar tracking technologies to enhance your experience. Cookies help us understand how you interact with the Site and allow us to improve it. You can adjust your cookie preferences through your browser settings.

5. DATA STORAGE + PROTECTION

We take your privacy seriously and use secure platforms to store and manage data (e.g. Notion, Dubsado, Squarespace, FloDesk). All third-party services we use are GDPR-compliant.

Your data is only accessed by team members who need it to deliver our services and is never shared unnecessarily.

6. YOUR RIGHTS

Under GDPR (if you’re in the UK or EU), you have the right to:

✹ Access the personal data we hold about you

✹ Correct any incorrect or outdated data

✹ Request deletion of your data

✹ Withdraw consent for marketing communications

To exercise any of these rights, contact us.

7. THIRD-PARTY LINKS

This Site may include links to third-party websites (such as Instagram, Pinterest or featured client sites). We are not responsible for their privacy policies or practices. Please review their terms before submitting your data.

8. DATA RETENTION

We keep your data only for as long as necessary for the purposes set out in this policy or to meet legal requirements. If you are a client, we may retain your records for up to 7 years for tax and business purposes.

9. CHILDREN’S PRIVACY

Our services and Site are not intended for children under 16, and we do not knowingly collect data from minors.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated effective date.

11. CONTACT US

If you have any questions about this policy or your personal data, please contact us.